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Digital process optimization
put to the test

In the best case, sensible digitization saves valuable resources, improves transparency, reduces sources of error, and increases employee and customer satisfaction. Unfortunately, in reality, digitization projects often fail to achieve these goals. We look for the most common mistakes and offer successful solutions.

photo: monsitj via Adobe Stock

In times of scarce resources, all companies must try to digitally optimize their processes. This digitization pressure is also increasing for medium-sized and smaller companies in order to maintain market positions or to be able to grow. But where do you start and what are the important aspects that should be considered?

According to our many years of experience in digitizing processes and companies, the following are some of the points that are often underestimated and deserve closer consideration:

Complexity:

Many analog processes are highly complex and involve multiple steps, dependencies, often multiple responsible people and departments. Understanding and analyzing this complexity requires a lot of expertise and experience also on the development side. Clearly communicating, balancing necessities and possibilities and formulating clear goals are only the first steps on the way to a successful project implementation. I myself have more than 25 years of experience in the digital implementation of highly complex process chains and know what I am talking about when I say it has been a long road. But with ZUGSEIL.BEST, we have now succeeded in using our acquired know-how and the latest data technologies to develop a standard product that really does make a decisive difference to your equipment management. Benefit from the fact that we have already successfully completed all the individual steps in a large number of projects with our corporate customers. Digitize your process chains together with us as a specialized partner in the best possible way and take advantage of all the benefits of our application.

Lack or quality of data:

Often, companies lack suitable data to optimally evaluate current processes and identify opportunities for improvement. Even when data is available, we often experience it to be incomplete or of poor quality, which inevitably leads to unreliable analysis results. Less transparency and lack of knowledge about potential levers for optimization permanently reduce your process effectiveness.

ZUGSEIL.BEST creates transparency in all work steps and enables the mapping of all relevant data in real time.

  • When are the measurement dates?
  • What are the stocks of the items in which warehouse?
  • How many washing cycles has which garment already undergone?
  • Are the medications in the doctor's case still keepable?
  • Does the equipment still provide adequate protection?
  • Which employee has already exhausted his cost limit for reorders?

Use your data reliably with ZUGSEIL.BEST to continuously increase your effectiveness and optimally implement processes.

Resistance to change:

Humans are creatures of habit and most of us meet new working methods and changed processes with critical unwillingness. This often paralyzes the implementation of digital projects and not infrequently prevents their acceptance altogether. Yet this is precisely where the secret of digitization success lies: constant and consistent improvement - even if only in small steps - saves precious resources, will always pay off in the long run and, not least, will give your company decisive competitive advantages. But we must not forget the nature of human beings. Digitization always means changes for administration and employees. That's why only applications that are easy to use, intuitively understandable and bring noticeable relief as quickly as possible will prevail among users.

ZUGSEIL.BEST was developed with this knowledge in mind. It is simple, clearly structured and so intuitive to use that extensive training of employees is not necessary. The possibility to use functions around the clock and independent of the workplace via the personal dashboard increases the independence of the employees and an optimized communication around the processes creates additional satisfaction. Of course, we also offer personal support and constantly growing online resources.

Data protection and data security:

No company can avoid these issues. Putting data in the hands of third parties and cheap server locations are certainly not the solution. That's why you look closely: trustworthy applications must ensure compliance with the Basic Data Protection Regulation (DSGVO) and the new Swiss nDSG (Data Protection Act) at all levels. State-of-the-art encryption techniques and data exchange according to the minimum data principle should be a matter of course.

ZUGSEIL exclusively uses certified server centers in Switzerland and Germany and, if desired, you can also host your data yourself in your own company. Our direct data exchange (peer-to-peer) and the innovative decentralized platform structure do not need any intermediary services and thus prevent data access by third parties.

This list is certainly not exhaustive, but it will give you a first impression of what to look for in process optimization so that it is actually implemented for the benefit of all. Successful digital process optimization requires an optimally planned approach, great expertise and detailed process knowledge on the part of the development team, and user-friendly implementation in order to bring all stakeholders along with you during the upcoming changes.

Benefit from our experience and save valuable resources, improve process transparency, reduce avoidable sources of error and increase employee and customer satisfaction with maximum data security. Get to know ZUGSEIL.BEST and successfully implement meaningful digitalization with us.

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